Quality Control Executive

at Intersoft
Location Lahore, Pakistan
Date Posted January 28, 2021
Category FMCG
Job Type Full-time
Education Requirement Bachelors/Masters
Career Level Mid Level
Experience Experienced
Base Salary Competitive Salary
Street address Lahore

Description

About the job

  • Listen to recorded calls and provide feedback to the reporting line.
  • Identify calls failing to meet the predefined standards while identifying gaps, conflicting and incorrect procedures
  • Understand the priority of the organization and evaluate call behaviors for regulatory compliance, adherence to policies, procedures, and professional conduct
  • Provide internal quality procedures, professional conduct reporting to the authorized reporting line
  • Generate daily and monthly reports
  • Work closely with the team for internal R&D and execution
  • Maintain departmental sustainability through achieving monthly departmental goals

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