Grid Manager | Zhob

at Zong CMPak Ltd
Location Baluchistan, Pakistan
Date Posted December 7, 2020
Category Sales & Marketing
Job Type Full-time
Education Requirement Bachelors
Career Level Associate
Experience 3-5 Years
Base Salary Competitive Salary
Street address Baluchistan


Job Purpose:

  • Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, Cell sites utilization in that particular Grid.

Job Responsibilities:


  • Concentrate on revenue growth from 3G and 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/ smartphone shops;
  • To ensure the quality of gross ads, 3G/4G gross add;
  • To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid;
  • Ensure that timely purchase orders are placed by franchisees to ensure availability of stock at all times.

Customer Services:

  • Handle end-to-end complaint management, CSI monitoring, quality assurance and customer experience management at franchise;
  • Visibility: coordinate for trade marketing activities regarding brand visibility, BTL activities, trade promotions, market splash, company product visibility, channel awareness, business development, and special events in the territory.


  • Identify untapped areas in the assigned territory and guide teams to increase retail penetration;
  • Guide BDOs in planning sales routes;
  • Prepare and submit sales forecast for sims, scratch cards, mini-load & recharge on daily/weekly/monthly/basis for effective sales planning;
  • Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.

Team Management & Supervision:

  • Ensure that staff and retailers are fully trained and equipped with company product knowledge;
  • To make periodic visits to the market and ensure stock availability in the entire territory;
  • To ensure that the channel partners stay abreast with all the developments in terms of SOP’s, discipline, targets and trade promotions.


  • Responsible for availability of POS material at the outlets.

Business Development:

  • Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development, and special events in the grid

Collaboration with Technical Team: 

  •  Close collaboration with the technology team in the region for optimum utilization of network resources such as OPEX, Sites Availability, LTE High Utilization & 3G/4G Accessibility.

Eligibility Criteria (Education, Knowledge, Experience, and Skills):


  • Bachelors Degree (at least 16 years of qualification)

Work Experience:

  • 3 to 5 years of relevant Sales Experience

Skills – Generic:

  • Integrity
  • Teamwork
  • Adaptability
  • Time Management
  • Good Presentation Skills
  • Interpersonal Skills

Skills – Job Specific:

  • Sales Knowledge
  • Business Acumen
  • Interpersonal Skills
  • Negotiation Skills
  • Computer-specific skills
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