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Business Development Executive cum Data Entry Specialist

at ConnectionVia
Location karachi, Pakistan
Date Posted September 28, 2019
Category Call Center & BPO
Job Type Full-time
Education Requirement B.com
Career Level Mid Fresh
Experience 1
Base Salary 20000
Street address Mashrique Center, near civic center , 4th floor office 416

Description

Non-Sales Call Center Agents cum Data Specialist

On Phone: Lead Generation

Following up on opt-in leads that showed interest in our services and to schedule them for our live webinars. The data was texted/SMS'd and they showed interest in our products. This is not cold calling.

On Phone: Customer Service

You will be required to deliver professional customer service over the phone.

Other Tasks:

Performing Data Entry work on multiple projects including our online stores.

You will be required to deliver professional customer service over:

  • Email
  • Text messaging Platform.
  • Website Chat.
  • Uber Conference/Screen Sharing.
  • Troubleshooting customer accounts on our cloud platform.

Requirements/Prerequisites/Skills you must have:

  • You must have at least years of International Call Center Experience and be well versed in written business communication.
  • Your English must be fluent and taking instructions in English should be natural to you.
  • Willingness to work Night Shift between 9 pm to 6 am Monday through Saturday.
  • You will arrange for your transportation back & forth to the office. We do not provide pick & Drop.
  • You should be proactive and quick on your feet.
  • You MUST have good grasp over Microsoft Office.
  • Possessing Adobe Photoshop skill would be an advantage.
  • Ability to learn new software/products on your own would be desired.
  • Professional writing and verbal skills in English is a must-have.
  • Be self-learner and highly proactive.
  • Be able to learn new platforms introduced to you on your own.
  • Neutral English Accent.
  • Preferable skills over Chrome, Firefox, Skype, Zendesk, Slack, Playstore, Uber conference, Hubstaff, Hubspot and other Software.
  • You MUST possess a friendly personality.

Salary:

  • We offer Base Salary and No Commissions.
  • Salary: Rs 25, to Rs 40, /month
  • The salary could be up to 40, a month depending on how you clear the interview.

Work Schedule:

  • Job Type: Full-time
  • Days: Monday through Saturday (Sunday OFF)
  • Hours: 9* hours (1 hour break)
  • Time zone: 9pm PKST - 6am PKST

Training:

We do not believe in Class Room Training, You will be on Pay-Roll from the day you join us.
We expect you to know the basics of almost everything in General about customer service, Business Communication in English and Common software and applications.
We are not a training school and we definitely do not teach English.

Additional Perks/Benefits:

  • Paid OFF

You will be allowed ONE PAID OFF DAY per month beside Sundays.

  • Pick & Drop, Medical and other Benefits

We do not provide Pick & Drop or any other benefits.